尊重客户，理解客户，持续提供超越客户期望的产品与服务，做客户们永远的伙伴。
Respect customers, understand customers, continue to provide products and services that exceed customers 'expectations, and be customers' forever partners.
站在客户的立场，而不仅仅只站在公司的立场上去研究、设计和改进服务。
Research, design, and improve services from a customer's point of view, not just from a company's point of view.
完善的服务系统，重视售前、售中、售后服务，对顾客在使用中出现的各种问题及时帮助解决，使顾客感到极大方便。
Perfect service system, attach importance to pre-sales, sales, after-sales service, to customers in the use of various problems in time to help solve, so that customers feel greatly convenient
高度重视顾客意见，让客户参与决策，把处理客户的意见作为使顾客满意的重要一环。建立一切以顾客为中心的机制。
We should attach great importance to customer opinions, let customers participate in decision-making, and treat customer opinions as an important part of customer satisfaction. Establish all customer-centric mechanisms.
建立客户信息反馈监控部门，快速反应，及时处理。
Establishment of customer information feedback monitoring department, rapid response, timely processing。